Review health score
RankSignal.ai conceptsA review health score is a composite index that summarizes review performance using inputs such as average rating, rating distribution, review recency, review velocity, and response behavior. It can also flag anomalies that suggest suspicious activity or operational problems. A strong review health score should be explainable, with clear thresholds and recommended actions when the score drops, so teams can respond quickly and safely.
It turns scattered review signals into an actionable monitoring view.
The score drops due to falling recency and slower response time, prompting a review request workflow fix and a response SLA reset.
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